Chick-fil-A isn’t the first to get backlash over a drive-through. It’s a California tradition

Santa Barbara is on the verge of declaring its Chick-fil-A on State Street a public nuisance.
Santa Barbara is on the verge of declaring its Chick-fil-A on State Road a public nuisance due to the lengthy traces of vehicles that queue on the standard fast-food location.
(Google)

Drive-through quick meals has been a part of Southern California life because the Nineteen Sixties.

But it surely’s not all the time been a clean experience. For many years, critics have complained the drive-through lanes create site visitors woes, litter, noise and unhealthy air high quality.

The newest flare-up is in Santa Barbara, the place officers are threatening to declare the Chick-fil-A on State Road a public nuisance due to site visitors points.

Officers and the restaurant say they hope to resolve the problems. And historical past would counsel it’s laborious to guess in opposition to the drive-through. The companies have grown dramatically over time, efficiently pushed again in opposition to requires restrictions and rules and gained much more cachet through the pandemic.

Right here’s a take a look at the drive-through wars from the pages of The Instances:

Cars drive through a line at the Donut Hole in La Puente.
(Carolina A. Miranda / Los Angeles Instances)

Beginnings

Quick meals was not invented in Southern California, nevertheless it has sturdy roots right here. Particularly the hamburger.

As Instances meals author Charles Perry reported in 2004, “It’s no accident that so many nationwide burger chains started right here. Bob’s Large Boy began in Glendale in 1936, McDonald’s in San Bernardino in 1948, Carl’s Jr. in Anaheim in 1956 and Johnny Rockets on Melrose Avenue in 1986. Fatburger ... was based on the nook of San Vicente and South La Cienega boulevards in 1952.”

Many began as stands, then have been drive-ins (the place you waited in your automobile for service; A&W ended its final Southern California car-hop service in 2006), then eat-in eating places after which drive-throughs, which noticed a burst of recognition starting within the Seventies and ’80s.

In 1991, McDonald’s opened the nation’s first drive-through fast-food restaurant in a high-rise constructing on Central Avenue in Glendale.

The line for the drive-through at the In-N-Out in Alhambra snakes through the parking lot.
The drive-through line on the In-N-Out in Alhambra snakes by means of the parking zone.
(Carolina A. Miranda / Los Angeles Instances)

Backlash begins

The backlash in opposition to drive-throughs started within the Nineteen Nineties, when complaints about site visitors and noise prompted some cities to impose moratoriums on the lanes.

“From the Nineteen Sixties, they outlined the regional panorama, spreading nationwide. Now drive-through fast-food eating places are becoming a member of strip malls and landfills in being solid because the land use pariahs of the Nineteen Nineties,” The Instances reported in 1996.

“The town of Sierra Madre this 12 months banned drive-through eating places. Final 12 months, Burbank banned fast-food eating places from working drive-through home windows 24 hours a day. Officers in South Pasadena and Newport Seashore have imposed short-term bans whereas they draft harder drive-through restrictions. And Los Angeles is beginning to cost greater allow charges to new shops to pay for site visitors enhancements.”

The complaints targeted on greater than site visitors. Environmentalists and regulators stated vehicles idling in lengthy traces contributed to air air pollution. Some residents on the time stated the drive-throughs “may very well be a magnet for gangs, graffiti and panhandlers, a priority that restaurant representatives reject.”

One Seal Seashore resident stated he’d had sufficient. After listening to a whole bunch of drive-through orders from the close by Jack within the Field, Jim Cook dinner took motion, The Instances reported in 1996. When transforming his home, Cook dinner put in double-pane home windows, 6-inch-thick partitions and noise-blocking blinds on the aspect that faces the restaurant. The adjustments helped however didn't eradicate the issue.

The vehicles preserve rolling

Regardless of the backlash, drive-throughs have proved immensely standard. Some eating places have added site visitors mitigation measures and landscaping. Others have tried to enhance site visitors movement with a number of lanes, extra employees and pickup stalls.

In 1998, Starbucks opened its first L.A. County drive-through in Hermosa Seashore.

“I’m too lazy to park my automobile, take the keys out of the ignition and stroll inside,” stated one patron on the time.

“I’m on the telephone so much. I don’t wish to get out of the automobile. I can simply do that rather more enterprise whereas I’m in line,” stated one other. “Hey, it’s Southern California. Everybody wants an edge.”

Drive-throughs have been successful through the pandemic, and that has led extra corporations to hunt further areas, similar to Sweetgreen and Shake Shack.

“The efforts run counter to latest city planning pondering wherein some cities search to restrict new drive-throughs to cut back auto emissions and litter, deliver down weight problems and enhance pedestrian security,” The Instances reported final 12 months.

Nonetheless, “drive-throughs and out of doors eating patios are uncommon shiny spots within the restaurant business, which has seen many companies fold or endure a sustained battering from COVID-19 restrictions on communal eating and the reluctance of many diners to enterprise removed from the security of dwelling.”

One Instances critic mirrored on the best way drive-throughs have turned a giant a part of the pandemic: “A visit to the In-N-Out on Lankershim Boulevard in North Hollywood revealed a drive-through line that not solely went down the block however that additionally wrapped round it,” Carolina Miranda wrote in an essay in 2020. “The pandemic might have lowered drive occasions, however not the await a Double-Double (which appears to have doubled).”

Santa Barbara vs. Chick-fil-A

Chick-fil-A has operated a location in Santa Barbara since 2013 and attracts a gentle stream of shoppers whose automobiles block driveway entrances to close by companies, jam up the bicycle lane, block the sidewalk and pressure metropolis buses and emergency automobiles to detour across the space, in line with public planning reviews. The town has been in talks with the shop’s operators for years and in 2020, the town beneficial Chick-fil-A rent a safety agency to handle site visitors on the location.

Metropolis officers say the drive-through line will increase the danger for site visitors collisions and accidents to pedestrians. A metropolis site visitors report stated that, at its peak, the drive-through line can block one lane of State Road for so long as 90 minutes on the weekdays and so long as 155 minutes on Saturdays.

On March 1, the Santa Barbara Metropolis Council weighed site visitors reviews and complaints from residents and a response from Chick-fil-A’s representatives.

The proprietor stated he was dedicated to options. Previous fixes have included including additional drive-through traces, pushing on-line meals orders and, in latest months, hiring a third-party agency to regulate the movement of site visitors throughout peak hours. Chick-fil-A has additionally employed extra staff inside its restaurant, posted indicators to inform clients the place to drive with a hotline quantity for purchasers to provide their suggestions. The restaurant can be trying into utilizing a close-by parking zone for its staff’ vehicles, in line with Chick-fil-A.

Drive-throughs are uncommon in Santa Barbara as a result of the town banned the development of latest drive-through companies greater than 40 years in the past. Chick-fil-A is grandfathered into its website, which was beforehand a Burger King drive-through that had nowhere close to the identical quantity of site visitors.

Brea vs. Elevating Cane’s

In February, the Brea Metropolis Council reversed course on what was to be the primary Elevating Cane’s restaurant on the town. Council members voted to rescind prior resolutions handed a 12 months in the past that paved the best way for development of a 22-car capability drive-through restaurant at Gaslight Sq., a buying plaza alongside Imperial Freeway but in addition 20 toes throughout the road from Laurel Elementary Faculty.

Earlier than the vote, the chain acknowledged in a Feb. 7 letter to Brea Metropolis Supervisor Invoice Gallardo that it “has decided to not proceed with the event of a Elevating Cane’s restaurant on a portion of the buying middle referred to as Gaslight Sq..”

The transfer and the vote got here as a part of a settlement between Elevating Cane’s, the town and a neighborhood group referred to as Safer Avenues for Everybody, which challenged the deliberate location in courtroom. The prospects of elevated site visitors and lengthy traces so near an elementary college and pedestrian site visitors spurred residents into motion.

“I’m relieved and grateful that Elevating Cane’s has withdrawn,” stated Diane Stites, a longtime Laurel Elementary volunteer and plaintiff within the go well with. “We’ve stated because the starting that we’re not in opposition to growth or Elevating Cane’s.”

The decision got here greater than a 12 months after Brea residents began elevating issues in regards to the proposed Elevating Cane’s.

Instances workers author Nathan Solis and Instances Neighborhood Information author Gabriel San Ramon contributed to this report.

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