Greggs have been pressured to make clear its pricing system after one buyer claimed their meals price extra in Wales in the event you’re English.
The customer posted the assessment on TripAdvisor with the username Shena P after her go to to a Greggs in Bangor, north Wales.
Shena, who posted a two out of five-star assessment, claimed she and her husband had been instructed to pay a 20p surcharge to take a seat in and eat their sausage roll, vanilla slice and tea.
The publish mentioned: "My associate and I ordered a sausage roll, vanilla slice and tea to eat/drink inside. Nonetheless, to our shock, the younger man who served instructed us there could be a 20p cost to take a seat inside.
"We've got visited many Greggs outlets in England and Scotland however by no means been charged to take a seat down. Is that this one thing that's solely achieved in north Wales - if that's the case why?
“We observed that every one different clients that sat down round us had been Welsh talking and none had been charged 20p to take a seat down. I've despatched a personal message to Greggs relating to this matter and would love an evidence."
However Greggs have since responded, believing the mix-up was because of a VAT cost for these eager to eat on their premises.
A spokesman mentioned: "We're legally obliged to incorporate VAT for all for meals eaten inside our seating space.
"Nonetheless, this is not a one-off cost. That is per merchandise, not per go to."
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